FAQ Page for Baldassarre Automotive

Welcome to Baldassarre Automotive's FAQ

Baldassarre Automotive is committed to providing exceptional auto repair services and ensuring our customers have all the information they need. Below, you'll find answers to common questions about our services, policies, and more.

 

1. What types of vehicles do you service? 

We service all makes and models, including luxury, vintage, electric, hybrid vehicles, vans, and RVs.

 

2. What are your operating hours?

• Monday to Friday: 8:00 AM - 5:00 PM

• Saturday and Sunday: Closed

 

3. Do you offer after-hours drop-off? 

Yes, we offer after-hours drop-off for your convenience. You can leave your vehicle and keys securely at our location, and we will contact you the next business day.

 

4. What services do you offer? 

Our services include:

• Regular maintenance (oil changes, tire rotations, brake inspections)

• Engine diagnostics and repairs

• Transmission Repair

• Electric and hybrid vehicle services (tire rotations, brake fluid checks, engine air filter replacements, high voltage cooling system inspections, and checking all fluids including brake, power steering, transmission, and coolant)

• Radiator flush and cooling system repair

• Exhaust system and muffler repair

• Car alignment and suspension services

• Van and RV services

 

5. Are your technicians certified? 

All our technicians are ASE Certified, ensuring top-quality service and expertise.

 

6. Do you offer warranties on your services? 

Yes, we offer battery, parts, and service warranties to ensure customer satisfaction and trust.

 

7. How can I schedule an appointment? 

You can schedule an appointment by calling us at 603-964-0178 or emailing mike@baldassarreauto.com. You can also fill out our online appointment request form.

 

8. What is your Frequent Customer Program?

Our Frequent Customer Program offers a $5.00 discount on labor for each oil change, rewarding your loyalty.

 

9. Do you offer any discounts?

Yes, we offer several discounts:

• Customer Referral Program: 5% off labor for each friend you refer

• Military Discount: 5% off labor for all military members

• Over 65 Discount: 5% off labor for customers over 65

 

10. How do you handle customer feedback?

We value customer feedback and use it to continuously improve our services. You can leave feedback directly on our testimonials page.

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11. What makes Baldassarre Automotive unique?

Mike Baldassarre founded our family-owned business in August 2019 and is dedicated to providing honest, high-quality auto repair services in North Hampton, NH. Inspired by a lifelong passion for cars and a commitment to the community, we treat every customer like family.

 

12. What should I know about your customer service?

Our communication style is friendly and reassuring. It aims to reduce customer anxiety and foster a comfortable, informative, and straightforward interaction. We prioritize direct customer interaction and a fulfilling work environment.

 

13. How do I find Baldassarre Automotive?

We are located at 60 Lafayette Rd, North Hampton, NH 03862

 

Contact Us

• Phone: 603-964-0178

• Email: mike@baldassarreauto.com

• Address: 60 Lafayette Rd, North Hampton, NH 03862

 

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Feedback

We value your feedback! Please let us know about your experience or if you have any suggestions for improvement.