Meet Susan Baldassarre

Susan: The Multitasking Maestro at Baldassarre Automotive

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A Unique Blend of Professionalism and Warmth

Susan, the heart of Baldassarre Automotive, brings a rare combination of professional acumen and a nurturing touch to the shop. As Mike's mother, her role transcends the traditional office management duties.

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The Operational Backbone

Managing the Front Desk

Every customer at Baldassarre Automotive is greeted with Susan's warm smile and efficient service. Her expertise in customer relations is a testament to her previous experience as a lawyer and her innate people skills.

Ordering Parts and Managing Inventory

Susan's meticulous approach ensures the workshop is always well-stocked and organized. Her management skills extend to keeping track of all parts orders and inventory, crucial for the smooth running of operations.

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Beyond Office Duties

A Passion for Life

Susan's love for cooking and caring for her granddogs reflect her nurturing personality. She brings this same caring attitude to every customer interaction, making the shop a welcoming place.

Creating a Pleasant Atmosphere

Her ability to balance various responsibilities while maintaining a pleasant atmosphere contributes significantly to the shop's positive environment.

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An Indispensable Team Member

The Glue That Holds Everything Together

Susan's role at Baldassarre Automotive is integral. She is the glue that holds the team together, ensuring that every day at the shop is as seamless as it is successful.